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Prescriptions

Making prescriptions as easy as possible

Ordering repeat prescription

Repeat prescriptions may be requested provided that they have previously been approved by a doctor. They should be requested by the patients themselves or their carer, if the patients are unable to do so themselves.  

Via SystmOne

Order your repeat subscription through SystmOne. 

SystmOnline

Via the NHS app

Order your prescription through NHS App 

NHS App

By phone

You can contact reception and request over the phone.

020 7493 1647

At the surgery

Please use the tear-off white half of your last prescription to request a new one. 

Find address

Collecting your prescription 

Any prescription request handed in before 11:30am will be ready for collection within two working days, or, you will be contacted by a member of staff if further information is needed. 

We will send the prescriptions directly to your nominated pharmacy, if you have one, and you can collect your items directly at your pharmacist. 

Nominate a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. 

Find your nearest pharmacy

Collecting your prescription

Any prescription request handed in before 11:30am will be ready for collection within 2 working days or you will be contacted by a member of staff if further information if needed 

Change your pharmacy

You can change your nominated pharmacy at any time:

  • using our online system
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions
Find your nearest pharmacy

If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you time by avoiding unnecessary trips to your GP. EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice. 

Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination. This means you’ll no longer have to collect a paper repeat prescription from your GP practice – instead, you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances. 

For more detailed information, download the EPS patient information leaflet or watch this video:

Asking questions about your prescription 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription. 

The NHS website has information on how your medicine works, 
how and when to take it, possible side effects and answers to 
your common questions. 

Go to Medicines A to Z (nhs.net)

Frequently asked questions

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to have a review.

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet. 

Find out more about prescription charges (nhs.uk).

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as: 

  • coughs 
  • colds 
  • sore throats 
  • tummy trouble 
  • aches and pains 

They can also advise on medicine that you can buy without a prescription. Many pharmacies are open until late and at weekends. You do not need an appointment. Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard. 

Learn more about Clinical Pharmacists here

A private prescription is not written on an official NHS prescription and so is not paid for by the NHS. A prescription is a legal document for which the doctor, who has issued and signed it, is responsible. A doctor you see privately is unable to issue an NHS prescription.

The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it. Our fee for issuing patients with a private prescription is £15.